Crowther Roofing and Cooling Com Reviews: Honest Reputation and Service Insights

Crowther Roofing And Cooling Com Reviews explores customer feedback, service quality, pricing, warranties, and online reputation to help readers evaluate this regional roofing and HVAC contractor. The article synthesizes verified reviews, common complaints, and practical steps to vet the company before hiring.

Category	Summary
Overall Rating	Mixed To Positive—Many Satisfied Customers, Some Service Delays
Roofing Work	High Quality Materials Often Reported, Occasional Scheduling Issues
Cooling & HVAC	Technician Knowledge Praised, Some Follow-Up Service Concerns
Customer Service	Responsive But Variable Across Jobs
Pricing & Warranties	Competitive Pricing, Clear Warranty Terms Vary By Product

Company Overview

Crowther Roofing And Cooling operates as a regional contractor offering residential roofing, roof repairs, and HVAC installation and maintenance. The company advertises combined roofing and cooling services to streamline home improvement projects.The combined model appeals to homeowners seeking coordinated timelines for roof and HVAC work, especially when attic access or ductwork is involved. Business licenses, local BBB listings, and state contractor registrations are typical verification points to confirm legitimacy.

Online Reputation And Reviews

Online feedback for Crowther Roofing And Cooling is available on Google Reviews, Facebook, Yelp, and local Better Business Bureau (BBB) pages. Review patterns show a majority of positive experiences, especially for workmanship and on-site professionalism.Common positive comments reference clean job sites, efficient crews, and clear explanations of roof options. Negative reviews often mention scheduling delays, follow-up response time, and occasional disagreements over final invoices.

Where Reviews Come From

Primary review sources include direct customer reviews on Google and social media, third-party platforms, and local community forums. Verified project photos and time-stamped reviews increase credibility of the feedback.BBB entries may include formal complaints with resolution notes that offer additional context beyond star ratings.

Service Quality: Roofing

Crowther Roofing And Cooling’s roofing services typically cover roof replacement, leak repair, shingle installation, and attic ventilation. Customers frequently praise the use of quality shingles and solid installation techniques.Reports indicate attention to underlayment, flashing, and drip edge details—items that influence long-term roof performance.

Common Roofing Praise

• Professional Installation: Crews arrive with materials and complete tear-off and replacement in a timely manner for most projects.
• Clean-Up: Many reviews note thorough jobsite cleanup and roof protection measures for landscaping and gutters.
• Warranty Transparency: Shingle and workmanship warranties are typically explained at contract time.

Frequent Roofing Concerns

• Scheduling Delays: Peak seasons (late spring through fall) may cause longer wait times for start dates.
• Change Orders: Some customers report price adjustments for unforeseen roof deck issues discovered mid-job.

Service Quality: Cooling And HVAC

The company’s cooling and HVAC services include system installation, replacement, maintenance, and emergency repairs. Customers often highlight knowledgeable HVAC technicians and improved system performance after service.Installation jobs typically follow manufacturer guidelines and local code requirements for ventilation, electrical connections, and refrigerant handling.

Common HVAC Praise

• Technician Expertise: Field technicians are often described as professional and good at explaining system options and efficiency ratings.
• System Performance: Post-installation temperature control and energy usage improvements are commonly reported.

Frequent HVAC Concerns

• Follow-Up Visits: Some homeowners report needing additional service calls to fine-tune system balance and thermostat settings.
• Parts Lead Times: Specific replacement parts may require additional waiting during supply chain fluctuations.

Customer Service And Communication

Customer service experiences with Crowther Roofing And Cooling vary, but many reviews point to clear on-site communication and helpful project coordinators. Responsive communication at pre-sale and during active projects is a frequent positive.Where issues arise, response times for aftercare and dispute resolution are the primary pain point reported by some customers.

Tips Reported By Customers

1. Document Everything: Keep emails, contracts, and photos of the job site to reduce disputes over scope and final condition.
2. Confirm Timeline In Writing: Ask for a written start date and list of milestones to set expectations.
3. Request Contact Points: Save direct phone numbers and emails for the project manager and the dispatch office.

Pricing, Warranties, And Financing

Pricing for Crowther Roofing And Cooling is competitive compared with local market estimates, though final quotes depend on roof complexity, square footage, and HVAC system specifications. Customers report that the company provides itemized estimates and explains warranty coverage clearly.Warranties vary by product and manufacturer; always request written warranty documents and read the fine print regarding workmanship versus manufacturer defects.

Financing And Payment Options

The company often offers financing options through third-party lenders and may accept major credit cards, checks, and electronic payments. Customers should compare financing APRs and terms to find the best option for long-term costs.Pay attention to down payment requirements and retain a portion of final payment until satisfactory completion if state law and the contract allow.

How To Verify Reviews And Avoid Scams

When researching Crowther Roofing And Cooling or similar contractors, it’s important to verify reviews and protect against fraudulent listings. Look for consistent reviewer names, project photos, and time-stamped entries.Cross-reference company details across multiple platforms and confirm local licensing and insurance directly with state contractor boards and the insurer.

Verification Checklist

• Check Licensing And Insurance: Verify license numbers and confirm general liability and workers’ compensation are current.
• Request References: Ask for recent client contacts and inspect completed projects in person if possible.
• Use Written Contracts: Never rely on verbal promises; insist on a detailed written contract with scope, materials, schedule, payment, and warranty terms.
• Watch For Red Flags: Avoid contractors pushing large upfront payments, vendors without physical addresses, or those lacking verifiable local references.

Resolving Complaints And Escalation Steps

If issues arise during or after a project, documented escalation can improve outcomes. Begin by contacting the company’s project manager in writing, include photos, and request a timeline for corrective action.If the response is unsatisfactory, escalate to the company’s owner or corporate office and file a complaint with the local consumer protection agency or the BBB.

Formal Steps To Take

1. Send A Certified Letter: Documenting issues in writing increases the chance of formal dispute resolution.
2. File A Complaint: Use BBB and state contractor licensing boards to register complaints and request mediation.
3. Consider Small Claims Court: For modest disputed amounts, small claims court can be a cost-effective path to resolution.

Practical Recommendations For Homeowners

Homeowners researching Crowther Roofing And Cooling should obtain multiple bids, check online reviews, and confirm licenses and insurance. Request an itemized bid with materials, timeline, and warranty details and consider scheduling projects outside peak season to reduce wait times.For combined roof and HVAC projects, coordinate both scopes in a single contract to ensure alignment of schedules and responsibilities.

• Compare At Least Three Bids: Competitive quotes help benchmark pricing and scope differences.
• Inspect Past Work: Visit recent installations when possible to verify workmanship.
• Hold Final Payment: Retain a small portion until punch-list items are complete and documented.

Additional Resources And Tools

Useful resources include state contractor licensing lookup tools, the BBB complaint database, and consumer protection agencies. Online estimator tools and roof measurement apps can help homeowners produce preliminary budget ranges to compare contractor bids.Energy efficiency calculators and manufacturer websites provide details on HVAC SEER ratings and warranty specifics for installed equipment.

For ongoing maintenance, scheduling annual roof inspections and seasonal HVAC tune-ups can prolong system life and maintain warranty compliance. Regular documentation of inspections and services supports future resale value and warranty claims.