Angie’s List Roofing Reviews and How to Evaluate Roofers

Angie’s List roofing reviews are a popular resource for homeowners researching local roofers, offering user ratings, written experiences, and company response histories. They provide firsthand accounts but require careful interpretation alongside credentials, permits, and on-site estimates.

Aspect	What To Look For	Why It Matters
Review Count	Multiple Independent Reviews	Reduces Impact Of Outliers
Recent Feedback	Reviews From The Last 12 Months	Reflects Current Quality
Verified Jobs	Photos, Dates, Materials	Shows Real Work Done
Company Response	Timely Professional Replies	Indicates Accountability

How Angie’s List Roofing Reviews Work

Angie’s List (now Angi) collects reviews from homeowners about local service providers, including roofing contractors. Users submit ratings, written comments, cost ranges, and photos that are aggregated into a profile for each roofer.

Review verification varies: Angi uses account checks, email confirmations, and sometimes phone verification, but many reviews are self-reported by homeowners. Because verification standards differ, Angi reviews should supplement—rather than replace—license and insurance checks.

Angi also displays a company’s history of responses and any awards or certifications they claim. These signals help distinguish companies that engage with customers and manage complaints publicly.

Benefits And Limitations Of Angie’s List Roofing Reviews

One major benefit is the volume and variety of homeowner experiences, which can highlight consistent strengths or recurring problems across jobs. High review counts with recent positive feedback increase confidence in a roofer’s reliability.

Limitations include potential for review bias, fake submissions, and selective removal. Some companies actively solicit positive reviews, while unhappy customers are sometimes less likely to post. Review dates, details, and photos help identify authentic patterns versus isolated incidents.

Another limitation is geographic variability: a roofer might excel in one region but perform differently elsewhere due to crew changes, supplier differences, or local building codes. Always verify that the contractor has experience with local climate challenges and municipal permit requirements.

How To Read And Verify Roofing Reviews On Angi

Start by scanning for review volume and recency. A handful of five-star reviews from several years ago offers less assurance than dozens of mixed, recent reviews with photos and project details.

Look for reviews that mention specific roofing materials, shingle brands, warranties, and subcontractor use. Detailed accounts that describe the process, timelines, and problem resolution are more credible than generic praise.

Cross-check reviewer claims with third-party evidence: photos of completed work, permits filed with the local building department, or inspection reports. If multiple reviews reference the same permit number or project date, the information is more trustworthy.

Pay attention to company responses. A professional, timely reply that explains corrective steps demonstrates accountability. Conversely, lack of response to serious complaints can be a red flag.

Key Red Flags In Roofing Reviews

• Repeated Complaints About Clean-Up Or Damage: Reports of property damage, missing debris removal, or damaged landscaping should prompt further inquiry.
• Warranty Or Invoice Discrepancies: Reviews that mention unclear warranties, changed scopes, or billing issues indicate contract and communication problems.
• Poor Communication And Missed Deadlines: Consistent notes about missed start dates, unreturned calls, or surprise delays suggest unreliable project management.
• Multiple Reviews Posted At Once: An influx of reviews in a short time, especially all positive or all negative, may signal review manipulation.

Comparing Angi With Other Review Platforms

Homeowners typically compare Angi reviews against Yelp, Google Business Profile, Better Business Bureau (BBB), and specialized roofing forums. Each platform has strengths: Google has high traffic and quick updates, BBB offers complaint tracking, and Yelp often includes detailed local experiences.

Platform	Strength	Best Use
Angi	Service-Focused Reviews And Profiles	General Vetting And Historical Job Details
Google Business	High Volume And Frequent Updates	Quick Reputation Snapshot
Yelp	In-Depth Local Experiences	Behavioral And Customer-Service Insights
BBB	Complaint Records And Accreditation	Tracking Formal Disputes

For the most accurate picture, consult at least two platforms and look for consistent themes across reviews rather than relying on a single site.

Practical Steps To Vet Roofers After Reading Reviews

Use reviews to create a shortlist of three to five contractors and then conduct a structured vetting process. Request written estimates, proof of licensing, insurance certificates, and references from recent jobs.

Ask specific questions tied to review complaints: how the roofer manages debris, addresses warranty issues, or handles storm-related surge demand. A reputable contractor will provide clear processes and documentation.

Verify licenses and insurance directly with state licensing boards and the insurer’s office. Check for workers’ compensation and general liability coverage, and confirm policy effective dates. This protects the homeowner from liability if a worker is injured on site.

Obtain at least three detailed, written estimates that include materials, labor, payment schedule, permit fees, cleanup, and warranty information. Comparing line-by-line helps identify unusually low bids or omitted services.

Contract And Warranty Clauses To Watch

Review contracts for start and completion dates, payment terms, lien waivers, and change-order procedures. A clear contract minimizes misunderstandings and provides legal recourse for incomplete work.

Warranties should specify what is covered (materials versus workmanship), duration, and the claims process. Beware of ambiguous language that could limit homeowner rights.

Confirm whether the manufacturer’s shingle warranty requires professional installation for coverage validity. Some shingle warranties are voided if installation does not meet manufacturer standards. Ask the roofer for proof of factory-certified installation if applicable.

Cost Expectations And How Reviews Reflect Value

Angi reviews often reference price, but reported costs vary by region, roof complexity, and material choice. Average full roof replacements in the U.S. range widely; use local estimates rather than national averages to gauge reasonableness.

Value is more than price. Reviews that praise communication, cleanup, and timeliness can indicate higher overall value even if the bid is mid-range or slightly above low-cost alternatives. Consider total cost of ownership, including expected lifespan and maintenance needs.

Using Reviews During Storm Or High-Demand Periods

After storms, some roofers face overwhelming demand, which can affect response times and workmanship. Angi reviews from post-storm periods often mention delays, subcontractor usage, and insurance negotiation skills. Look for contractors with documented storm experience and clear surge-capacity plans.

Avoid contractors who pressure immediate signature without written scope or who demand full payment upfront. Staged payments tied to milestones are standard industry practice.

Frequently Asked Questions About Angi Roofing Reviews

Are Angi Reviews Verified?

Angi uses verification methods but not all reviews are independently verified. Use verification signals like detailed photos, dates, and permits as stronger evidence of authenticity.

How Many Reviews Are Enough?

There is no magic number, but a larger sample size with recent entries provides a more reliable reputation signal. Multiple reviews across platforms strengthen confidence.

Can A Roofer Remove Negative Reviews?

Platforms have policies but removal typically requires policy violations. Companies may attempt to resolve issues privately, which can lead to amended reviews. Look at the pattern of complaints and company responses for context.

Actionable Checklist For Homeowners Using Angi Reviews

1. Compile A Shortlist: Select three to five roofers with multiple recent reviews.
2. Request Documentation: Ask for license, insurance, references, and written estimates.
3. Cross-Check Reviews: Compare Angi feedback with Google, Yelp, and BBB records.
4. Inspect Past Work: Ask for photos or visit completed jobs if possible.
5. Get A Written Contract: Ensure clear scope, timeline, payment schedule, and warranty terms.

Angi roofing reviews are a useful research tool when combined with licensing checks, written estimates, and direct references. They help identify trends and potential red flags, but hiring decisions should be based on a comprehensive vetting process that includes in-person assessment and documented agreements.