Ace Pro Roofing Reviews: Customer Feedback, Services, and Ratings

Ace Pro Roofing Reviews examines what customers say about Ace Pro Roofing, explores the company’s services, pricing patterns, reputational signals, and practical tips for interpreting online reviews. This article helps readers understand strengths, common issues, and steps to verify claims before hiring.

Topic	Snapshot
Overall Reputation	Mix Of Positive And Critical Reviews On Google, BBB, And Yelp
Common Services	Residential Roof Replacement, Repair, Storm Damage, Gutter Work
Typical Pros	Responsive Estimates, Professional Crews, Local Knowledge
Typical Cons	Occasional Scheduling Delays, Disputes Over Costs

Company Overview

Ace Pro Roofing is typically a regional or multi-state roofing contractor offering residential roofing services, storm response, roof repairs, and gutter installation. The company markets itself on quick response times after storm events and local expertise, which is a common selling point among roofing firms that focus on insurance-related work.

Customer Reviews And Ratings

Online ratings for Ace Pro Roofing vary by platform; many locations show solid Google and Facebook ratings, while Better Business Bureau listings may include complaints alongside customer compliments. High ratings frequently cite fast service and professional crews, while lower ratings usually mention communication issues or billing disputes.

Google Reviews Often Provide Real-Time Feedback: Customers describe on-site professionalism, cleanup practices, and timeliness. Detailed reviews that include photos of before-and-after roofing projects are especially useful when assessing workmanship and materials used.

BBB And Yelp Tend To Capture Disputes: When a customer files a formal complaint, the BBB record may show the company’s response and resolution status. Negative entries commonly involve warranty misunderstandings or scheduling conflicts, and the company’s responsiveness on BBB is a signal of customer service quality.

Common Complaints And Compliments

Compliments Consistently Mention Crew Professionalism, Cleanup, And Insurance Navigation Assistance. Customers often appreciate when the company documents damage for claims and helps communicate with insurers, reducing stress during storm recovery.

Frequent Complaints Include Delays, Change Orders, And Disagreements On Final Pricing. Some customers report being surprised by additional charges or timeline extensions, which highlights the importance of clear contracts and scope definitions before work begins.

Services Offered And Pricing

Ace Pro Roofing’s service mix typically includes roof inspections, full roof replacement, shingle and membrane options, emergency tarping, leak repairs, and gutter replacement. Shingle replacement and storm damage repair are often the highest-volume services for regional providers.

Pricing Depends On Material, Roof Complexity, And Location. Asphalt shingles are the most common and cost-effective option, while architectural shingles, metal, and premium materials carry higher per-square prices. Estimates should break down labor, materials, permit fees, and disposal costs so customers can compare bids fairly.

Warranty, Licensing And Insurance

Prospective customers should verify that Ace Pro Roofing holds appropriate state contractor licensing and carries general liability and worker’s compensation insurance. Licensed and insured contractors reduce homeowner liability and ensure compliance with local building codes.

Warranty Terms Vary By Material And Service: Manufacturers provide material warranties, while the roofer may offer workmanship warranties that differ in duration and coverage. Ask for warranty details in writing, including what actions void coverage, such as unauthorized modifications.

How To Verify Claims And Read Reviews

Check Multiple Sources: Review aggregate ratings on Google, Yelp, and the BBB, and read both positive and negative reviews to identify recurring themes. Photos and timestamps in reviews add credibility and help verify project scope.

Look For Proof Of Completed Work: Permit records with local building departments, photos of completed jobs, and referrals from recent customers are reliable validation methods. Contact previous clients when possible to confirm schedule adherence and post-installation performance.

Red Flags To Watch For

Common red flags include requests for unusually large deposits, pressure to sign immediately after storm inspections, and lack of written contracts. Reputable contractors typically request modest deposits and provide detailed written estimates including payment schedules tied to project milestones.

Unclear Warranties Or No Local Office Presence Can Indicate Risk. Ensure the company has a verifiable local address and a stable online footprint; fly-by-night operators often change names and contact details after complaints.

How Ace Pro Roofing Handles Storm Claims

Many customers hire companies like Ace Pro Roofing after wind or hail storms. The company often documents damage, helps prepare estimates for insurance adjusters, and provides temporary tarping when needed. Prompt documentation and clear communication with insurers speed the claim and repair process.

Customers Should Still Verify Insurance Estimates Independently: Insurance companies may initially under-estimate scope or costs; getting an independent roofer estimate helps ensure full coverage. Avoid signing final waivers before confirming full insurance reimbursement.

Comparing Ace Pro Roofing To Competitors

When evaluating Ace Pro Roofing against local competitors, compare written estimates, materials, crew experience, warranty terms, and documented project timelines. Side-by-side comparisons often reveal which contractor provides better transparency and long-term value.

Consider Referrals And Local Reputation: Contractors who have worked in a community for many years typically have established supplier relationships and track records with local inspectors. Longstanding firms often close the feedback loop by addressing post-installation issues promptly.

Tips For Hiring A Roofing Contractor

Obtain At Least Three Written Estimates That Break Down Costs And Timeline. A detailed proposal reduces the likelihood of surprise charges and provides a baseline for insurance negotiations if applicable.

Request Proof Of Licensing, Insurance, And Recent References. Call the references and ask about punctuality, cleanup, communication, and whether the final invoice matched the estimate. Valid insurance certificates and state licenses should be easy to produce.

Get A Detailed Contract: The contract should list scope, materials, brands, start and completion dates, payment schedule, and warranty terms. Never rely on verbal promises—written contracts protect both parties.

Frequently Asked Questions

Are Online Reviews Reliable For Evaluating Ace Pro Roofing?

Online reviews provide valuable signals but should be interpreted in context; look for patterns and corroborating evidence like photos, permits, and references. A mix of reviews with thoughtful detail is more informative than many short, generic ratings.

How Much Should A Roof Replacement Cost?

Costs vary widely by region, roof size, pitch, and materials; average asphalt shingle replacements typically range from a few thousand to tens of thousands of dollars. Obtain itemized estimates to compare apples to apples and account for permit and disposal fees.

What Questions Should Homeowners Ask Ace Pro Roofing Before Hiring?

Key questions include license number, insurance coverage, warranty specifics, projected timeline, cleanup procedures, and references from recent jobs. Request an itemized written estimate and check payment terms to avoid misunderstandings.

What If There Is A Problem After Installation?

Document the issue with photos, review your contract and warranty terms, and contact the contractor in writing. If unresolved, file a complaint with the local licensing board or the BBB. Keep records of all communications to support any dispute resolution.

Final Observations On Ace Pro Roofing Reviews

Overall, Ace Pro Roofing Reviews show a combination of satisfied customers praising responsiveness and workmanship, alongside a minority of complaints about scheduling and billing. Consumers benefit from asking for detailed contracts, verifying licensing and insurance, and comparing multiple bids to make well-informed hiring decisions.