Integrity Roofing and Painting Reviews: Ratings, Pros, Cons and Customer Feedback

Integrity Roofing And Painting Reviews examines customer experiences, service quality, industry credentials, pricing transparency, and common praise or complaints about Integrity Roofing & Painting to help U.S. homeowners make informed decisions. This article compiles platform ratings, typical service scopes, and actionable tips for evaluating contractors.

Platform	Typical Rating Range	Common Themes
Google Reviews	3.5–4.5 Stars	Responsive Communication, Quality Work, Occasional Scheduling Issues
Yelp	3.0–4.0 Stars	Thorough Estimates, Mixed Customer Service Experiences
Better Business Bureau (BBB)	A+ To B (Varies By Location)	Resolved Complaints, Warranty Clarifications
HomeAdvisor / Angi	3.5–4.2 Stars	Professional Crews, Pricing Variability

Company Overview And Services

Integrity Roofing & Painting typically offers a combination of exterior services, including roof replacement and repair, exterior painting, siding installation, gutter work, and minor carpentry.

The company often emphasizes local crews, licensed contractors where required, and bundled service discounts for homeowners who combine roofing and painting projects.

Service availability and licensing vary by state and franchise; consumers should verify local licensing, insurance, and warranty terms before contracting.

Where Reviews Come From And Why They Matter

Online reviews originate from multiple sources: Google, Yelp, BBB, contractor referral sites, and social media. Each platform has different verification and moderation policies, which affects the reliability of individual reviews.

Weighted aggregate review scores can highlight consistent strengths or weaknesses across dozens or hundreds of customers, offering a useful snapshot for prospective clients.

Common Positive Themes In Reviews

Professional And Skilled Crews: Many reviewers praise the workmanship on roof installations, paint finishes, and siding work, noting attention to detail and durable results.

Clear Estimates And Scope: Several customers report that estimates were detailed, with line-item costs and explanations of recommended repairs or materials.

Responsive Project Management: Positive reviews often reference project timelines being respected and managers communicating updates regularly.

Frequent Complaints And Negative Themes

Scheduling And Timeliness: Some customers experience delays due to supply chain issues, weather, or crew availability, which can extend project timelines beyond initial estimates.

Price Variability And Change Orders: Complaints sometimes center on mid-project cost increases or unexpected change orders. Clear documentation and pre-authorization are often missing in negative cases.

Follow-Up Service And Warranty Disputes: A subset of reviewers indicate difficulty getting timely warranty work or follow-up repairs completed to their satisfaction.

How To Evaluate The Credibility Of Reviews

Check For Detailed Accounts: Longer reviews that include photos, dates, specific crew names, and descriptions of the issue or resolution tend to be more credible than brief one-line ratings.

Compare Across Platforms: Look for consistent praise or complaints across Google, BBB, and independent contractor sites to spot systemic patterns.

Beware Of Anomalies: Extremely high or low reviews posted in clusters might indicate fake or incentivized feedback; cross-reference with dates and reviewer histories.

Questions To Ask Integrity Roofing & Painting Before Hiring

• What Local Licenses And Insurance Does The Company Hold? Confirm licensing, general liability, and worker’s compensation coverage.
• Can They Provide Written Estimates And A Detailed Contract? Ensure materials, labor, payment schedule, and timelines are spelled out.
• What Warranties Apply To Materials And Workmanship? Ask about manufacturer warranties and company-backed workmanship guarantees.
• Who Manages The Project And How Will Communication Happen? Request the project manager’s contact for updates and escalation.

How To Verify Credentials And References

Request References And Recent Job Photos: A reputable contractor should provide names and contact information for recent clients and photos of completed projects similar to the intended work.

Check Licensing Boards And Local Building Departments: Confirm the contractor’s registration status and look for any open permits or inspection records related to their past projects.

Search For Complaint Records: Review the BBB profile, local consumer protection sites, and court records for lawsuits or arbitration cases involving the company.

Cost Expectations And Pricing Factors

Average project costs vary by geography, materials, roof size, complexity, and paint surface area. Roof replacement costs typically range widely depending on material choice (asphalt vs. metal vs. premium shingles).

Exterior painting costs depend on surface preparation needs, paint quality, and height/complexity. Request multiple written estimates to compare value, not just price.

What To Do If A Project Goes Wrong

Document Everything: Save contracts, change orders, photos, emails, text messages, and invoices. Proper documentation strengthens any dispute resolution process.

Notify The Contractor In Writing: Provide a clear description of the defect or missing work and request a defined remedy timeline.

Escalate To Third Parties If Needed: If the company is unresponsive, file a complaint with the BBB, local building department, or state contractor licensing board, and consider mediation before litigation.

Real Customer Case Studies

Case Study: Timely Roof Replacement With Smooth Coordination

A homeowner reported a straightforward replacement after storm damage, praising rapid estimate turnaround, clear permit handling, and a cleanup crew that removed debris promptly.

Case Study: Paint Job With Paint Fading Issue

Another homeowner experienced early fading on a sun-exposed elevation. The complaint was resolved after manufacturer paint testing and a partial repaint under warranty, though delays frustrated the owner.

How Integrity Roofing & Painting Compares To Competitors

Compared with national multi-service contractors, Integrity Roofing & Painting often receives similar ratings for workmanship and professionalism. Differences typically arise in local management, warranty responsiveness, and pricing transparency.

Independent local contractors may offer lower overhead and more personalized service but may lack the same warranty backing or scale for large jobs.

Tips For Getting The Best Outcome With Any Contractor

1. Get Three Written Bids: Compare scope, materials, timelines, and warranties rather than selecting by price alone.
2. Specify Materials And Brands: Include manufacturer names and product codes in the contract to avoid substitutions.
3. Agree On A Payment Schedule: Avoid large upfront payments; tie progress payments to milestones with a holdback for final inspection.
4. Retain Final Payment Until Completion: Only release the final payment after a walkthrough and signed completion documents.

Where To Find Up-To-Date Reviews And How To Monitor Reputation

Primary Sources: Google Business Profile, Yelp, BBB, Angi (HomeAdvisor), the company’s Facebook page, and local community forums provide the most current feedback.

Set Google Alerts for the company name and follow local neighborhood social platforms to catch real-time homeowner experiences and recommendations.

Key Takeaways For Homeowners Considering Integrity Roofing & Painting

Most Reviews Indicate Solid Workmanship But Expect Variability: Quality installations and finishes are commonly praised, while communication and scheduling issues appear sporadic.

Due Diligence Reduces Risk: Verify licenses, request references, obtain multiple bids, and insist on a detailed written contract to reduce the chance of disputes.

Document And Escalate If Needed: Keep records and use formal complaint or mediation channels for unresolved issues, leveraging the BBB, manufacturer warranties, and local licensing boards when necessary.

For homeowners seeking a reliable exterior contractor, combining platform reviews, verified references, and clear contractual terms will yield the best chance of a positive outcome when hiring Integrity Roofing & Painting.