Old Time Roofing Reviews: Customer Ratings, Services and Reliability

Old Time Roofing Reviews often guide homeowners when choosing a roofing contractor; this article compiles service offerings, common feedback themes, verification steps, and practical tips to interpret reviews effectively.

Aspect	Quick Summary
Average Rating	Mixed To Positive Across Platforms
Core Services	Roof Replacement, Repairs, Shingle And Metal Roofing, Inspections
Common Praise	Responsive Crew, Clean Work Sites, Timely Completion
Common Complaints	Estimate Discrepancies, Warranty Clarity, Occasional Scheduling Delays
Verification Tips	Check Licenses, Insurance, BBB, State Contractor Listings

Company Overview And What Reviews Typically Cover

Old Time Roofing is a regional roofing contractor that appears in multiple local listings and review platforms; reviewers commonly comment on pricing, workmanship, communication, and post-job cleanup. Reviews serve as a practical lens into on-the-ground performance beyond marketing claims.

Services Offered And Service Quality Indicators

Common services attributed to Old Time Roofing include residential roof replacement, leak repair, storm damage restoration, gutter installation, and roof inspections. High-quality reviews often reference material brands used, installation techniques, and visible durability after weather events.

Typical Materials And Systems

Reviewers often note use of architectural asphalt shingles, metal roofing panels, and underlayment upgrades. Mentions of premium brands and proper ventilation systems appear in positive feedback, while negative reviews sometimes cite cheaper materials or incomplete flashing work. Material transparency and brand specification commonly correlate with higher satisfaction.

Patterns Found In Customer Feedback

A thematic analysis of reviews reveals consistent praise for crew professionalism, attention to site cleanup, and effective communication during projects. Conversely, common criticisms include unexpected change orders, perceived discrepancies between initial estimates and final invoices, and slower-than-expected scheduling during peak seasons. These patterns help potential customers anticipate typical strengths and trade-offs.

Positive Themes

• Clear Communication: Customers appreciated prompt responses and walkthroughs explaining the scope.
• Workmanship: Many reviews highlight solid installations that held up through storms.
• Cleanup: Teams that left yards tidy gained strong recommendations.

Negative Themes

• Cost Surprises: Change orders or additional work without prior clarity led to disputes.
• Scheduling Delays: High demand seasons resulted in longer lead times for some customers.
• Warranty Confusion: Ambiguity about warranty coverage and claims processes caused dissatisfaction.

Ratings Across Platforms And How To Interpret Them

Ratings for Old Time Roofing vary across Google, Yelp, Facebook, and the Better Business Bureau (BBB), often ranging from three to five stars depending on the platform and sample size. Interpreting ratings requires reading recent and detailed reviews rather than relying solely on aggregate scores.

Short, one-line ratings offer limited insight; detailed reviews that include photos, timelines, and follow-up comments provide better context. Reviews from local neighborhood groups and independent roofing forums sometimes reveal long-term performance observations not available in initial post-job feedback.

Warranty, Insurance, And Contract Considerations

Reviewers often evaluate Old Time Roofing by how the company handles warranties, insurance claims, and written contracts. Positive experiences typically include clear, written warranties and assistance with insurance paperwork. Customers should insist on written, itemized contracts detailing material specs, warranty terms, payment schedule, and cleanup responsibilities.

Insurance Claims And Storm Work

Storm-related projects frequently involve insurance adjusters and claim negotiations. Reviews indicate that companies providing documentation, storm photos, and direct communication with insurers tend to receive higher satisfaction ratings. Contractors who outline the claims process and are transparent about what insurance covers reduce future disputes.

Common Red Flags Found In Reviews

Some reviews highlight red flags such as missing licenses, lack of proof of insurance, repeated no-shows, or unreturned calls after payment. These warning signs in reviews should prompt immediate verification steps before signing a contract.

• Non-Transparent Estimates: Vague line items or verbal-only estimates increase the risk of surprises.
• High Upfront Payments: Requests for large deposits beyond industry norms may indicate risk.
• Unwillingness To Provide References: Reputable contractors typically share past customer contacts and photo portfolios.

How To Verify Claims Made In Reviews

To corroborate what appears in online reviews, homeowners should check licensure through state contractor licensing boards, confirm insurance certificates, review BBB complaint histories, and ask for recent local references. Physical verification of completed work—like visiting nearby job sites or asking to see finished roofs—yields direct evidence of quality.

Steps For Due Diligence

1. Request contractor license number and validate it with the state board.
2. Ask for a certificate of insurance and call the insurer to confirm coverage.
3. Check the BBB for complaints and resolution records.
4. Request a written, itemized estimate and compare multiple bids.
5. Ask for local references and photos of completed projects.

Cost, Estimates, And Value Assessments

Reviews indicate pricing varies based on roof size, materials, roof complexity, and local labor rates. Customers who rated Old Time Roofing highly often highlighted value tied to transparent, itemized quotes and reasonable timelines. Comparing at least three detailed estimates helps separate fair pricing from lowball or inflated bids.

Homeowners should weigh lifetime cost, warranty coverage, and material quality rather than choose solely on lowest upfront price. A slightly higher investment in quality shingles, proper flashing, and ventilation can reduce long-term maintenance and replacement costs.

Resolving Disputes: What Reviews Reveal About Customer Service

Many reviews show that how a company handles problems after completion strongly affects overall satisfaction. Firms that proactively address concerns, offer timely repairs, and honor warranties receive more favorable long-term reviews. Responsive post-sale service is often the decisive factor in repeat recommendations.

When disputes arise, documentation of initial estimates, change orders, and communications becomes critical. Reviews that describe documented resolution paths provide constructive lessons for other homeowners.

Comparing Old Time Roofing To Local Competitors

Review-based comparisons focus on responsiveness, material choices, price transparency, and warranty support. Old Time Roofing often competes favorably when demonstrating clear communication and providing photographic before-and-after records. Comparative reviews help identify unique strengths such as specialty roofing systems or rapid storm-response capabilities.

How To Use Reviews When Choosing A Roofer

Reviews are most useful when combined with direct verification and multiple estimates. Homeowners should prioritize detailed, dated reviews with photos, check for patterns rather than isolated anecdotes, and use review platforms as one component of contractor selection. Well-documented, recent reviews are the strongest indicators of current performance.

Checklist For Hiring Based On Reviews

• Confirm valid license and insurance.
• Obtain at least three written estimates.
• Ask for local references and recent project photos.
• Read recent detailed reviews and note response from the company.
• Ensure warranty terms are written into the contract.

Practical Takeaways From Old Time Roofing Reviews

Consolidating review trends yields practical guidance: prioritize contractors who provide written, itemized contracts; verify insurance and licensure; and favor firms with documented post-job support. Transparent communication and documented processes were the most consistent predictors of positive review outcomes.

Homeowners should expect some variability in scheduling and pricing during busy seasons; mitigating measures include early booking, clear scope definition, and contingency allowances in contracts.

Additional Resources And Next Steps For Homeowners

To follow up on reviews, homeowners may consult state contractor licensing websites, national roofing trade associations, and local consumer protection agencies. Contacting past customers and visiting recent job sites provides on-the-ground confirmation beyond online testimonials.

For more detailed comparison shopping, consider using a standardized worksheet listing materials, labor, warranty terms, start and end dates, and cleanup responsibilities to compare bids side-by-side.