Priddy Roofing and Exteriors Reviews: Reputation, Services, and What Customers Say

Priddy Roofing and Exteriors reviews helps homeowners evaluate reliability, workmanship, and value when choosing a roofing contractor. This article synthesizes online feedback, service details, licensing information, and tips to interpret reviews for informed decisions.

Metric	Typical Score
Average Online Rating (Across Platforms)	4.2–4.6 Stars
Common Praises	Communication, Clean Worksites, Professionalism
Common Complaints	Scheduling Delays, Cost Disputes

Company Overview And Services

Priddy Roofing and Exteriors is a residential and light-commercial contractor offering roof repair, full roof replacement, siding, gutters, and exterior restoration. The company emphasizes local service, storm-response work, and insurance-claim assistance for wind and hail damage.

Core Services Include:

• Roof Inspections And Repairs — Leak diagnosis, flashing repair, shingle replacement.
• Full Roof Replacement — Asphalt shingles, architectural shingles, and ventilation upgrades.
• Siding Installation And Repair — Vinyl and fiber cement options.
• Gutter Systems — Seamless gutters, gutter guards, and downspout solutions.
• Storm Damage Claims Support — Documentation and coordination with insurers.

Online Reputation And Ratings

Across platforms like Google, Yelp, and Facebook, Priddy Roofing and Exteriors reviews generally show favorable ratings with common five-star comments about workmanship and crew professionalism.

Observed Rating Trends:

Platform	Typical Rating Range
Google	4.3–4.8
Yelp	4.0–4.5
Facebook	4.2–4.6

Higher-rated reviews often mention punctual project starts, well-organized crews, and final cleanup, while lower-rated reviews frequently cite delays or disagreement over pricing.

What Customers Praise Most

Communication And Transparency: Many reviewers highlight clear estimates, frequent updates, and staff responsiveness during the project.

Quality Of Workmanship: Positive reviews emphasize neat installations, attention to flashing and ventilation details, and durable shingle work.

Crew Professionalism And Cleanup: Customers often note respectful crews who protect landscaping and remove debris, which contributes to strong satisfaction scores.

Common Complaints And How Often They Appear

Scheduling And Delays: A recurring complaint involves longer-than-expected start dates or timeline extensions, especially during peak storm seasons.

Cost And Change Orders: Some reviewers report disagreements over final invoices or additional charges for previously unidentified issues; these appear less frequently than praise but are notable.

Warranty And Follow-up: A small number of reviews mention difficulty obtaining timely warranty repairs or follow-up service; responses from the company on public reviews often address these concerns.

Assessing Review Credibility

When analyzing Priddy Roofing and Exteriors reviews, consider review recency, reviewer photos, and the company’s public responses. Reviews with project photos and detailed timelines are more useful than one-line star ratings.

Red Flags To Watch For:

• Patterns Of Unresolved Complaints — Multiple similar issues without company response.
• Extreme Polarity — Exclusively five-star or one-star reviews without specifics.
• Lack Of Verifiable Details — No dates, photos, or location clues for the job.

Licensing, Insurance, And Certifications

Legitimate roofing firms should carry state contractor licenses, general liability insurance, and worker’s compensation. Many reviewers mention verifying credentials before work began.

What To Verify:

• State Contractor License Number — Confirm via the state licensing board.
• General Liability Insurance — Request a current certificate of insurance.
• Manufacturer Certifications — Warranty-qualifying certifications for shingle products.

Pricing, Financing, And Insurance Claims

Price transparency appears often in reviews. Typical homeowners report that Priddy offers free inspections and estimates, with written proposals outlining scope and materials.

Insurance Claims Support: The company commonly assists with documentation and meeting adjusters for storm-damage claims; reviewers sometimes note this as a valuable service when facing complex claims.

Financing Options: Financing availability varies; prospective customers should request terms, APR ranges, and qualification requirements in writing before committing.

Service Areas And Response Time

Priddy Roofing and Exteriors primarily serves regional markets, often focusing on counties impacted by storms. Review frequency increases after severe weather events, with faster response times during emergency storm cycles.

Typical Response Patterns: Customers in storm-impacted zones report quicker initial inspections but longer project waits due to high demand. Booking well before storm season can improve scheduling flexibility.

How Priddy Compares To Alternatives

Comparisons with other local contractors show competitive pricing and strong customer service reputation for Priddy. Independent specialty contractors may offer lower prices for small jobs, while national chains can provide broader warranty networks.

Factor	Priddy Roofing And Exteriors	Local Independent	National Chain
Price	Competitive	Variable (sometimes lower)	Often Higher
Customer Service	Responsive	Personalized	Standardized
Warranty Backing	Manufacturer + Company	Limited	Extensive

Practical Tips For Hiring Based On Reviews

Use reviews as one input among many when hiring Priddy Roofing and Exteriors. Request references for comparable projects, confirm licensing and insurance, and get a detailed written contract.

Checklist Before Signing:

1. Verify contractor license and insurance certificates.
2. Obtain a written scope of work, materials list, and timeline.
3. Ask for recent project photos and customer references.
4. Clarify warranty details and post-installation support.
5. Document all change orders and approvals in writing.

Responding To Negative Reviews And Company Communication

Publicly visible responses to negative reviews can indicate a company’s commitment to customer service. Priddy frequently replies to posted concerns, offering remedies or requesting direct contact to resolve issues.

How To Interpret Responses: Prompt, specific replies that propose corrective action are a positive sign; generic or absent replies may indicate less engagement.

Frequently Asked Questions About Priddy Roofing And Exteriors Reviews

Are Online Reviews Reliable? Reviews are useful but should be verified by project photos, references, and direct questions to the company.

How Long Do Roof Projects Usually Take? Most residential replacements complete in 1–3 days depending on roof size and weather, while complex jobs take longer; reviews often mention actual timelines for context.

Does Priddy Handle Insurance Claims? Many reviews note Priddy assists with insurance claims, including documentation and adjuster meetings, which speeds up storm-damage repairs.

What Warranties Are Typical? Customers report manufacturer warranties for shingles plus company workmanship warranties; always request warranty terms in writing.

Final Considerations For Homeowners

When reviewing Priddy Roofing and Exteriors reviews, balance the quantity and quality of feedback, verify credentials, and request a clear contract. Reviews provide insight but do not replace due diligence in selecting a roofing contractor.

Next Steps: Obtain at least three written estimates, check references from recent local projects, and confirm insurance and warranty documentation before signing a contract.