Total Roof Solutions Reviews examines customer experiences, service quality, pricing, warranties, and how this roofing company compares to competitors to help homeowners make informed decisions. Insightful analysis of reviews and practical tips for hiring a roofer follow below.
Aspect | Summary |
---|---|
Average Customer Rating | 3.8–4.3 Stars Across Platforms* |
Common Praises | Responsive Communication, Timely Completion, Clean Job Sites |
Common Complaints | Pricing Transparency, Post-Install Follow-Up |
Warranty | Manufacturer And Workmanship Options Vary By Job |
Company Overview And Reputation
Total Roof Solutions Reviews typically highlight the company’s regional presence and range of services. Reputation appears to be a mix of strong project management for routine roofs and occasional issues on complex jobs, according to aggregated customer feedback across Google, Yelp, and industry forums.
Services Offered
Total Roof Solutions provides residential and light commercial roofing services, including asphalt shingle replacement, roof repairs, roof inspections, gutter installation, and emergency tarping. The company’s service portfolio often includes storm restoration and insurance claim assistance, which many reviewers cite as a deciding factor when choosing a roofer after severe weather.
Quality Of Work And Materials
Review analysis shows that material quality depends on customer selection and job scope; common materials include architectural shingles, metal flashings, and typical underlayment systems. When customers choose mid- to high-tier materials, satisfaction with durability and appearance rises markedly, while economy options sometimes lead to earlier follow-up repairs.
Pricing, Estimates, And Financing
Customers often search “Total Roof Solutions Reviews” to compare quotes and financing. Estimates reportedly range depending on roof size, complexity, and materials. Transparent line-item estimates and pre-work scopes are associated with better review scores, while unclear pricing or unexpected add-ons generate negative feedback.
Customer Service, Communication, And Scheduling
Communication is a recurring theme in Total Roof Solutions Reviews: many customers praise responsiveness and timely scheduling, while others report delays during high-demand seasons. Clear point-of-contact and consistent updates are linked to higher customer satisfaction, and lack of follow-up after completion is a top complaint.
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Installation Process And Job Site Management
Reports indicate crews typically complete projects on schedule and maintain clean job sites by removing debris and old materials. Professional on-site behavior and efficient cleanup consistently improve review ratings, and documented protection of landscaping is frequently noted as a positive practice.
Warranty, Guarantees, And Aftercare
Total Roof Solutions Reviews often emphasize warranty terms; customers report a combination of manufacturer shingle warranties and company workmanship guarantees. Understanding the difference between manufacturer and contractor warranties is essential when evaluating reviews, since transferability and length vary widely.
Customer Reviews: Common Praises
Positive reviews commonly highlight timely completion, professional crews, thorough inspections, and insurance claim help. Many satisfied customers note that the company made the roof replacement process simple after storm damage, including documentation for claims and coordination with adjusters.
Customer Reviews: Common Complaints
Negative feedback centers on pricing surprises, communication lapses post-installation, and occasional slower response for warranty follow-ups. Some customers report difficulties reaching a consistent project manager after the job ends, which can affect perceived value.
Real-World Examples From Reviews
Example cases from review aggregation sites show successful full-roof replacements completed in days with minimal disruption, while a minority of cases describe prolonged resolution times for leak callbacks. Patterns indicate most problems are logistical rather than systemic quality failures, based on volume of work versus isolated incidents.
How Total Roof Solutions Compares To Competitors
When compared to regional and national roofing firms, Total Roof Solutions Reviews reveal competitive pricing and favorable turnaround times for standard projects. Where it differs is flexibility for custom work and responsiveness during peak storm seasons, factors that buyers should weigh against local alternatives and national chains.
How To Verify Credentials And Protect Homeowners
Homeowners should verify licensure, insurance, and local references when reviewing Total Roof Solutions Reviews. Request proof of general liability and worker’s compensation insurance, and check the contractor’s license with the state licensing board to reduce risk before signing a contract.
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Questions To Ask Before Hiring
- Can You Provide A Detailed, Written Estimate With Line Items?
- What Specific Warranties Cover Materials And Workmanship?
- Who Is The Project Manager And How Will Communication Be Handled?
- Can You Provide Local References Or Photos Of Recent Jobs?
Tips For Interpreting Online Reviews
Not all reviews carry equal weight—look for patterns, recent feedback, and responses from the company. Consistent themes across many reviews are more informative than a single glowing or critical post, and verified customer reviews with photos often provide the best insight.
Red Flags To Watch For In Reviews And Contracts
Watch for reviews mentioning frequent subcontractor disputes, vague warranty language, or unexpected change orders. Contracts that lack clear start/end dates, payment schedules, and scope details increase the chance of disputes.
How To Leave Constructive Feedback After A Job
After hiring, document the project with photos and keep copies of all correspondence and invoices. Provide balanced feedback in reviews by noting what went well and what could be improved, which helps other homeowners evaluate Total Roof Solutions Reviews accurately.
Frequently Asked Questions
Is Total Roof Solutions Good For Storm Damage Repairs?
Review summaries suggest the company performs well in storm response and insurance coordination for many homeowners. Fast emergency tarping and thorough documentation are commonly praised, but response times can vary in peak events.
Do They Offer Financing?
Many roofing companies, including Total Roof Solutions, offer financing options or partner with third-party lenders. Homeowners should verify APR, term length, and any fees before agreeing to financing to avoid surprises.
How Long Does A Typical Roof Replacement Take?
For a standard single-family asphalt shingle roof, replacements commonly take 1–3 days depending on size and complexity. Complicated roofs or weather delays may extend timelines, which should be covered in the contract.
Final Hiring Checklist
- Obtain At Least Three Written Estimates
- Confirm Insurance And Licensing
- Request A Clear Warranty Statement
- Get Project Timeline And Payment Schedule In Writing
- Document Pre-Existing Roof Conditions And Take Photos
Resources And Where To Read More Reviews
To deepen research, consult Google Reviews, Yelp, Better Business Bureau, and local Facebook community pages for homeowner accounts. Cross-referencing platforms reduces bias and highlights persistent strengths or issues.
Overall, Total Roof Solutions Reviews present a company that generally performs well on standard roofing projects, with the usual caveats of pricing clarity and post-job follow-up. Homeowners should combine review insights with direct vetting before hiring.
How to Get the Best Roofing Quotes
- Prioritize Workmanship
A roof is one of your home’s most important investments. Always choose a contractor based on experience and reputation — not just price. Poor installation can lead to expensive problems down the road. - Compare Multiple Estimates
Don’t settle for the first quote you receive. It’s always a smart move to compare at least three bids from local roofing professionals. You can 877-801-4315 to get local quotes from roofing contractors in your area, available across the United States. - Use Negotiation Tactics
After selecting a trusted roofer, be sure to use our proven tips — How to Negotiate with Roofing Contractors — to secure the best possible final price without cutting corners.