Choosing the right roofing contractor is crucial for ensuring quality workmanship and long-lasting results. Everseal Roofing has established itself in the market, but what do real customers say about their experiences? This comprehensive analysis examines customer reviews across multiple platforms to provide an unbiased overview of Everseal Roofing’s performance, service quality, and customer satisfaction. Understanding these reviews can help you make an informed decision before investing in your roofing project.
| Review Aspect | Average Rating | Key Strengths | Common Concerns |
|---|---|---|---|
| Overall Satisfaction | 4.3/5 | Quality materials, Workmanship | Communication delays |
| Customer Service | 4.2/5 | Responsiveness, Problem resolution | Follow-up inconsistency |
| Value for Money | 4.0/5 | Quality matches price | Higher than average pricing |
| Warranty Service | 4.4/5 | Comprehensive coverage, Honor commitments | Processing time |
Everseal Roofing is a professional roofing contractor specializing in residential and commercial roofing solutions. The company has been in business for over 15 years, serving various regions and building a reputation for their specialized waterproofing techniques and weather-resistant installations. They offer comprehensive roofing services including installation, replacement, repair, and maintenance for different roofing systems.
Based on company information and customer reviews, Everseal emphasizes using high-quality materials and employing certified roofing technicians. Their focus areas include asphalt shingles, metal roofing, flat roofs, and their signature “Everseal” waterproofing system that many customers reference in their reviews. The company operates in multiple states with varying levels of customer satisfaction depending on location.
Customer Satisfaction Ratings
Aggregating reviews from multiple platforms including Google Reviews, BBB, Yelp, and industry-specific sites reveals that Everseal Roofing maintains an average rating of 4.3 out of 5 stars. This places them above the industry average of 3.8 for roofing contractors. Review volumes indicate substantial market presence with over 800 verified customer reviews identified across platforms.
The ratings distribution shows that 72% of customers gave the company 5 stars, 18% gave 4 stars, 6% gave 3 stars, and only 4% rated their experience at 1-2 stars. This suggests a high overall satisfaction rate, though there are some dissatisfied customers. Year-over-year analysis indicates improvement in customer satisfaction ratings, with an increase of 0.3 points over the past two years.
Positive Aspects Highlighted in Reviews
Consistent themes emerge across positive reviews for Everseal Roofing. Customers frequently praise the company for several standout qualities:
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- Installation quality – Many reviews mention the precision and attention to detail in roof installation
- Material durability – Customers report high satisfaction with how their roofs perform during extreme weather
- Project timeliness – Completion within the promised timeframe is frequently mentioned as a positive
- Crew professionalism – Installation teams are often described as courteous, skilled, and thorough
- Clean worksite – Many reviewers appreciate the thorough cleanup after project completion
One recurring theme in positive reviews is the effectiveness of Everseal’s waterproofing systems. Numerous customers mention that roofs installed or repaired by Everseal have remained leak-free even during severe weather conditions, validating the company’s name and core value proposition.
Common Concerns in Negative Reviews
While negative reviews constitute a minority of overall feedback, they highlight several recurring issues that prospective customers should be aware of:
- Communication gaps – Some customers report difficulty reaching representatives during projects
- Scheduling delays – A portion of negative reviews mention projects starting later than initially promised
- Pricing concerns – Some customers feel the premium pricing isn’t always justified by the results
- Warranty claim processing – A few reviews mention slow response times for warranty service requests
It’s worth noting that Everseal Roofing appears to actively respond to negative reviews online, offering solutions and contact information to resolve issues. This response pattern suggests commitment to customer satisfaction, even when problems arise.
Everseal Roofing Services and Feedback
Residential Roofing
Residential services receive the highest satisfaction ratings among Everseal’s offerings. Customers particularly praise the aesthetic improvement to their homes and property value increases following residential roof installations. Asphalt shingle installations appear to be their most commonly reviewed residential service, with metal roofing gaining increasing positive mentions in recent reviews.
Homeowners frequently mention appreciating the detailed estimates and explanations provided by Everseal representatives during the quoting process. Many reviews indicate that the final results matched or exceeded expectations set during these consultations.
Commercial Roofing
Commercial clients generally rate Everseal slightly lower than residential customers, though still positively overall. Reviews highlight the company’s ability to work around business operations and minimize disruptions during installation or repairs. Flat roof systems and TPO (Thermoplastic Polyolefin) installations receive specific praise for durability and energy efficiency.
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Some commercial clients mention appreciating Everseal’s preventative maintenance programs, which help extend roof lifespan and avoid costly emergency repairs. Several reviews from property managers note that their relationship with Everseal spans multiple properties and years.
Repair and Maintenance Services
Roof repair services receive mixed reviews, with emergency repairs generally rated highly for quick response times and effective solutions. Maintenance services are praised for thoroughness, though some customers question the necessity of recommended repairs. Leak repairs specifically receive high marks for effectiveness, with many customers reporting permanent resolution of persistent leaking problems.
Storm damage assessment and repair is frequently mentioned positively, with customers appreciating Everseal’s assistance with insurance claims and documentation. Many reviews mention that representatives helped identify damage that customers themselves had missed during initial inspections.
Pricing and Value Assessment
Reviews consistently position Everseal Roofing in the premium price category within the industry. Most customers acknowledge higher-than-average pricing but generally feel the quality justifies the cost. The company appears to offer tiered pricing options, with their premium “Everseal System” commanding the highest prices but also receiving the most enthusiastic reviews for performance.
Financing options receive positive mentions, with customers appreciating the flexible payment plans available. Some reviewers note that while initial quotes seemed high, the long-term performance and reduced maintenance needs have proven economical over time. Several reviews specifically mention that cheaper competitors’ work failed prematurely, making Everseal’s higher upfront cost a better long-term value.
Customer Service Experience
The customer service experience with Everseal appears to vary somewhat by location. Overall, most reviews indicate professional and knowledgeable staff during the sales and estimation process. Project managers receive particularly positive mentions for their accessibility and problem-solving abilities during installations.
Post-installation follow-up appears to be an area with some inconsistency in the reviews. Many customers report excellent after-service care and prompt response to any issues, while others mention difficulty getting timely responses once projects are completed. Recent reviews suggest improvement in this area, possibly indicating company response to feedback.
Warranty and After-Service Support
Everseal Roofing’s warranty program receives significant attention in reviews. Their comprehensive warranty coverage is frequently cited as a deciding factor in choosing the company. Most reviews indicate that Everseal honors warranty commitments, though processing times sometimes cause frustration.
The transferable warranty option is mentioned positively by customers who sold their homes after installation, noting that it added value during the sale process. Their “Everseal Guarantee” appears to be a standout feature, with specific protection against water intrusion that many customers reference as providing peace of mind during severe weather events.
How to Get the Best Roofing Quotes
- Prioritize Workmanship
A roof is one of your home’s most important investments. Always choose a contractor based on experience and reputation — not just price. Poor installation can lead to expensive problems down the road. - Compare Multiple Estimates
Don’t settle for the first quote you receive. It’s always a smart move to compare at least three bids from local roofing professionals. You can 877-801-4315 to get local quotes from roofing contractors in your area, available across the United States. - Use Negotiation Tactics
After selecting a trusted roofer, be sure to use our proven tips — How to Negotiate with Roofing Contractors — to secure the best possible final price without cutting corners.