Fraser Roofing LLC Reviews and Customer Reputation Guide

Fraser Roofing LLC Reviews explores the company’s reputation, service quality, pricing trends, and customer feedback across major review platforms to help readers evaluate whether Fraser Roofing LLC is a good fit for their roofing project. This guide synthesizes review data, verification tips, common complaints, and red flags to provide a practical, balanced perspective for homeowners and property managers.

Aspect	Summary
Average Rating	Varies By Platform (3.5–4.6 Stars)
Top Strengths	Timely Communication, Professional Crews, Clean Job Sites
Common Complaints	Pricing Transparency, Scheduling Delays, Warranty Follow-Up
Verification Tips	Check Licenses, Insurance Certificates, Local References

Company Overview And Services

Fraser Roofing LLC typically markets itself as a full-service roofing contractor offering residential and commercial roofing, roof repair, roof replacement, storm damage mitigation, and gutter services. Reviewers often reference estimates, material choices, and crew professionalism when describing service experiences.

Where Reviews Appear And How Ratings Differ

Customer feedback for Fraser Roofing LLC commonly appears on Google Reviews, Yelp, the Better Business Bureau (BBB), Facebook, and local contractor directories. Ratings and sentiment differ by platform because the customer base and review incentives vary across sites.

Google Reviews

Google often hosts the largest volume of reviews, with homeowners posting photos and timelines. Positive Google reviews praise punctuality and cleanup; negative entries focus on billing disputes or perceived unmet expectations.

Yelp And Facebook

Yelp reviews sometimes skew critical due to Yelp’s complaint-focused user base, while Facebook reviews may include informal praise from community members. Contextual comments on project timelines and crew behavior are common in these platforms.

Better Business Bureau (BBB)

BBB entries include accredited business status, complaint histories, and complaint resolutions. A pattern of unresolved complaints or recurring complaint topics on BBB is a stronger signal than a single negative review.

Common Positive Themes In Reviews

Positive reviews for Fraser Roofing LLC often highlight rapid response after storm damage, clear explanations of repair needs, and crews that leave properties tidy. Customers who felt informed and who received prompt warranty or follow-up service reported the highest satisfaction.

• Responsive Customer Service: Quick estimates and clear project timelines.
• Professional Crews: Courteous workers and controlled job sites.
• Quality Workmanship: Long-lasting repairs and neat installations as reported by some long-term follow-ups.

Common Complaints And Negative Themes

Negative reviews frequently concern pricing disputes, scheduling delays, and difficulty obtaining warranty work. These recurring issues suggest areas to verify closely during hiring and contract signing.

• Price Transparency: Unexpected fees or differences between the estimate and final invoice.
• Scheduling And Delays: Project start dates pushed back due to weather or resource allocation.
• Warranty Follow-Up: Slow or limited responses when addressing post-installation problems.

How To Verify Fraser Roofing LLC’s Credentials

Before hiring, verify licenses, insurance, bonding, and local permits. Request written proof of liability insurance and worker’s compensation to protect against claims if an accident occurs on-site.

1. Ask For Licensing Information And Check State Databases.
2. Request Insurance Certificates And Verify Coverage With The Provider.
3. Confirm Business Registration And Local Permits Required For Roofing Work.

Questions To Ask During The Estimate

Asking precise questions reduces confusion and clarifies responsibilities. Write answers into the contract to avoid later disputes.

• What Is The Full Price Breakdown, Including Materials, Labor, And Disposal Fees?
• Which Brands And Warranties Are Included For Shingles And Underlayment?
• Who Is Responsible For Permit Fees And Final Inspection?
• What Is The Project Timeline And Contingency Plan For Weather Delays?
• How Are Change Orders Handled And Documented?

Interpreting Warranty, Materials, And Installation Promises

Roofing warranties fall into manufacturer warranties for materials and workmanship or contractor-provided warranties. Customers should confirm which warranty covers which issues and for how long.

Manufacturer warranties cover product defects but often exclude labor or improper installation. Contractor labor warranties cover the installation and are usually time-limited. Get both warranty documents in writing and note any maintenance requirements to keep warranties valid.

Pricing Expectations And Typical Costs

Pricing varies by roof size, pitch, material selection, tear-off complexity, and geographic location. Comparing at least three written estimates helps verify that Fraser Roofing LLC’s pricing aligns with local averages.

Service	Typical Cost Factors
Minor Repair	Labor, materials, travel fees
Full Replacement	Shingle type, decking replacement, flashing, gutters
Storm Restoration	Insurance coordination, temporary tarping, extra labor

How To Evaluate Individual Reviews

Individual reviews can be biased or incomplete. Look for patterns across multiple reviews and platforms rather than relying on one extreme opinion.

• Check Dates For Recent Projects To Ensure Current Practices Match Reviews.
• Look For Photos And Detailed Descriptions—Those Increase Credibility.
• Note The Company’s Responses To Negative Reviews—Professional, Timely Responses Indicate Accountability.

Red Flags To Watch For

Certain behaviors in reviews or during initial interactions signal potential risk. Avoid contractors who pressure for large deposits, lack insurance proof, or provide verbal-only agreements.

• High-Pressure Sales Tactics Or Demand For Cash-Up-Front Payments.
• No Proof Of Insurance Or Licensing When Requested.
• Unwillingness To Provide Written Contracts Or Detailed Invoices.

How To Document The Project And Protect The Customer

Proper documentation minimizes disputes. Store contracts, estimates, change orders, receipts, and photos of the site before, during, and after work in a dedicated project folder.

1. Take High-Resolution Photos Of The Roof And Property Before Work Begins.
2. Get A Written Contract With Clear Payment Schedule And Warranty Terms.
3. Request Lien Waivers Upon Final Payment To Avoid Future Claims.

How To Leave An Effective Review

A helpful review explains specifics and includes photos. Describe the timeline, communication quality, workmanship, costs, and whether warranty issues were handled.

• Be Specific: Mention Dates, Crew Names, And Materials Used.
• Include Photos Of The Finished Roof And Any Problem Areas.
• Note How The Company Responded To Follow-Up Or Issues.

Sample Review Excerpts And What They Mean

Sample positive excerpt: “Fraser Roofing replaced our shingles in three days, left the yard clean, and communicated every step.” This indicates project management and cleanup standards.

Sample negative excerpt: “Estimate increased by 25% after work started with no clear explanation.” This suggests contract or communication issues that require documentation.

Decision Checklist Before Hiring

A concise checklist helps make the final hiring decision. Use the checklist during the estimate and prior to any payment.

• Verified License And Insurance
• Written, Itemized Estimate And Contract
• Clear Warranty Documentation
• Positive References Or Photos From Recent Jobs
• Reasonable Deposit And Payment Schedule

When To Escalate A Complaint

If issues remain unresolved, escalate through formal channels. Document all communications and escalate to the BBB, state licensing board, or small claims court if necessary.

1. Attempt Resolution Directly With The Company, In Writing.
2. File A Formal Complaint With BBB Or State Consumer Protection Agency.
3. Consider Mediation Or Small Claims Court For Contractual Disputes Under The Monetary Limit.

Final Considerations For Homeowners

Choosing a roofer involves balancing price, reputation, and documented professionalism. Fraser Roofing LLC Reviews provide a mixed picture—strong performance in many completed projects but recurring concerns about pricing transparency and warranty responsiveness.

By verifying credentials, collecting multiple estimates, documenting all communications, and checking pattern-based review signals rather than isolated comments, homeowners can make a more confident hiring decision.

For readers seeking to evaluate Fraser Roofing LLC specifically, cross-check local licensing, request references for nearby completed projects, and require written warranty and payment terms before work begins.