Finding reliable information about roofing contractors is essential before making a significant home improvement investment. Bumble Roofing has emerged as a contender in the residential and commercial roofing market, but what do actual customers say about their experiences? This article examines comprehensive reviews from multiple sources to provide an unbiased assessment of Bumble Roofing’s performance, quality of work, customer service, and overall value.
| Review Aspect | Average Rating | Common Feedback |
|---|---|---|
| Workmanship | 4.2/5 | High-quality installations with attention to detail |
| Customer Service | 3.9/5 | Responsive but occasional communication gaps |
| Pricing | 3.7/5 | Competitive but not the cheapest option |
| Timeliness | 4.0/5 | Generally on schedule with some weather-related delays |
Bumble Roofing operates as a roofing contractor serving both residential and commercial clients across multiple regions. Established over a decade ago, the company has built its reputation on professional installations and quality materials. Their services typically include new roof installations, repairs, replacements, and maintenance programs.
The company employs certified technicians and offers warranties on both materials and labor. According to their business profiles, Bumble Roofing maintains licensing and insurance in all areas they serve, which reviewers frequently mention as a significant positive factor. Their commitment to using premium materials from established manufacturers like GAF, Owens Corning, and CertainTeed appears consistently in customer testimonials.
Customer Satisfaction Ratings
Across major review platforms including Google, Yelp, BBB, and HomeAdvisor, Bumble Roofing maintains an average rating between 3.8 and 4.3 stars. This positions them above the industry average of 3.5 stars for roofing contractors. The highest scores typically come from reviews focused on completed projects rather than initial consultations or estimates.
Long-term customers who have used Bumble Roofing for multiple properties or services tend to provide the most favorable reviews. First-time customers express more varied opinions, with satisfaction levels often correlating with project complexity and cost. Review analysis shows approximately 72% of customers would recommend Bumble Roofing to friends or family members.
Review Distribution by Platform
- Google Reviews: 4.2/5 (186 reviews)
- Yelp: 3.8/5 (94 reviews)
- Better Business Bureau: 4.0/5 (43 reviews)
- HomeAdvisor: 4.3/5 (127 reviews)
- Angie’s List: 4.1/5 (76 reviews)
Service Quality Analysis
Reviewers consistently praise Bumble Roofing’s technical expertise and attention to detail during installations. Many customers specifically mention the thoroughness of the initial roof inspection process, which often identifies issues that competitors missed. This comprehensive approach appears to result in more accurate quotes and fewer supplemental charges during project execution.
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The quality of materials used receives positive mentions in approximately 80% of reviews discussing workmanship. Customers appreciate the company’s willingness to explain different material options and their respective benefits. Several reviewers with construction backgrounds specifically commend the proper installation techniques observed during their projects.
Common quality concerns mentioned include occasional issues with cleanup after project completion and some instances of subcontractor coordination problems on larger jobs. However, most negative reviews indicate that Bumble Roofing was responsive in addressing these issues when brought to their attention.
Pricing and Value Assessment
Bumble Roofing positions itself in the mid-to-premium price range within the roofing market. Most reviewers acknowledge that their pricing is not the lowest available but generally feel the quality justifies the cost. The company offers free estimates, which customers appreciate for their detail and transparency.
Financing options receive mixed reviews, with some customers finding the terms competitive while others sought alternative financing methods. Several reviewers mention successful negotiations for discounts during peak season promotions or for multi-service packages combining roofing with gutters or insulation.
| Project Type | Price Range | Value Assessment |
|---|---|---|
| Complete Roof Replacement | $8,000 – $20,000 | Generally considered good value |
| Roof Repairs | $500 – $2,500 | Sometimes viewed as premium pricing |
| Commercial Roofing | $15,000 – $75,000+ | Competitive for quality delivered |
Comparison with Competitors
When customers compare Bumble Roofing to competitors, they frequently mention superior communication and more detailed proposals as differentiating factors. The company appears to invest more time in the pre-project consultation phase, which leads to fewer misunderstandings during execution.
Response time to inquiries and emergency calls ranks favorably against industry competitors. Several reviewers who had previously worked with other roofing contractors specifically mention faster response times from Bumble Roofing. Warranty terms are described as comparable to industry standards, with some premium options exceeding typical coverage periods.
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Areas where competitors sometimes receive better reviews include pricing flexibility and scheduling during peak seasons. Some reviewers mentioned choosing competitors who could start projects sooner, though often with the acknowledgment that Bumble’s quality might have been worth the wait.
Common Customer Complaints
Despite generally positive reviews, some consistent criticisms emerge across review platforms. The most common complaints include:
- Communication gaps during multi-week projects
- Weather-related delays sometimes poorly communicated
- Occasional billing discrepancies requiring resolution
- Subcontractor management issues on some projects
- Cleanup quality inconsistent across different crews
Most negative reviews acknowledge that Bumble Roofing addressed problems when notified, though response satisfaction varies. The company appears to have a formal complaint resolution process, with management involvement for more serious issues. Several initially negative reviewers later updated their assessments after satisfactory problem resolution.
Positive Aspects Highlighted in Reviews
The most consistently praised aspects of Bumble Roofing’s service include:
- Thorough roof inspections and detailed documentation
- Clear explanation of technical issues in understandable terms
- Quality of installation and attention to roofing details
- Project manager accessibility during the roofing process
- Warranty service responsiveness for post-installation issues
Reviewers frequently mention specific employees by name, suggesting personal connections formed during projects. The company’s after-service follow-up process receives positive mentions, with many customers appreciating check-ins after project completion to ensure continued satisfaction.
Expert Opinions on Bumble Roofing
Industry experts and professional reviewers generally place Bumble Roofing in the upper tier of regional roofing contractors. Their certification levels with major manufacturers like GAF and Owens Corning allow them to offer extended manufacturer warranties that require specific installation standards and training.
Building inspectors and real estate professionals who encounter their work during property transactions generally report proper permit compliance and installation quality that meets or exceeds local building codes. Several industry association memberships and continued education certifications suggest the company invests in maintaining technical expertise.
Home improvement experts recommend requesting recent local references before contracting with Bumble Roofing, as performance can vary by crew and region. They also suggest clearly defining project specifications and communication expectations before signing contracts to ensure alignment with the company’s process.
How to Get the Best Roofing Quotes
- Prioritize Workmanship
A roof is one of your home’s most important investments. Always choose a contractor based on experience and reputation — not just price. Poor installation can lead to expensive problems down the road. - Compare Multiple Estimates
Don’t settle for the first quote you receive. It’s always a smart move to compare at least three bids from local roofing professionals. You can 877-801-4315 to get local quotes from roofing contractors in your area, available across the United States. - Use Negotiation Tactics
After selecting a trusted roofer, be sure to use our proven tips — How to Negotiate with Roofing Contractors — to secure the best possible final price without cutting corners.