Custom Bilt Metals Review 2024

Custom Bilt Metals is a metal roofing manufacturer serving the western United States and Hawaii. It has headquarters in Irving, Texas, with sales offices spread over five states: California, Oregon, Arizona, Washington, and Hawaii.

The company sells over 2000 individual products. Its metal roofing system catalog includes standing seam, corrugated metal, tiles and shakes, and TFR-36 and PBR panels. But it also sells gutter systems, wall and soffit systems, and gutter machines.

Custom Bilt Metals Roofing History

Custom Bilt Metals was founded in 1974 as a seamless gutter manufacturer in southern California. The company has expanded over the years to cover the western United States, some parts of the Midwest, and Hawaii.

But Custom Bilt Metals has not just expanded geographically. Its product catalog has also widened over the years. For example, standing seam roofing products and metal slates and shingles became available in 1990. Today, it has over 2000 products in its catalog.

Besides selling metal roof and wall products, the firm sells installation systems such as roofing and gutter machines. Moreover, it offers sales and installation training to consumers.

Pros of Custom Bilt Metals

There is no doubt Custom Bilt Metals is a leader in metal roof manufacturing. Here is what sets the company apart from the competition.

Variety of Roofing Systems

The company offers a variety of roofing systems. Apart from standing seam roofing, a popular option for many, it also sells corrugated metal and PBR and TRF-36 panels.

Consumers who love the look of traditional shakes and shingles but lean more towards metal need not look elsewhere either. That is because the company also offers aluminum shakes and shingles with a rustic wooden look.

Comprehensive Resource Center

Custom Bilt Metals'resource section does not go beyond providing information, but it does not leave consumers fumbling in the dark. The center includes a wealth of information on products and designs.

It features product and installation manuals, testing and code approvals, product guide specs, and CAD and BIM drawings. Also, there is a technical reference library with a list of technical reference sheets. All this information is available in downloadable PDF and CAD formats.

Cool Reflective Technology

All the company's metal roofing products are available in many colors-all of them cool. They reflect up to 70% of solar energy, thus reducing your cooling costs by 20%. Even the darker colors meet ENERGY STAR requirements.

Commitment to Sustainability

Custom Bilt Metals is committed to preserving the environment. Some manufacturers use recycled metals and stop at that, but CBM takes it a step further. The company ensures that its operations run efficiently too. That includes how it manages the delivery trucks and how it sources materials. Also, it recycles all the scrap.

Cons of Custom Bilt Metals

No company is perfect, and Custom Bilt Metals is no exception. Indeed, reviews on independent sites are a mixed bag. Here is where we feel the company needs to improve.

Inconsistent Customer Service

Custom Bilt Metals customer service is not consistent, based on reviews on independent sites. Complains include not following up on warranty claims on time, delayed site visits, and poor communication.

However, other customers praise them on these issues. That means their service is not always terrible. Nevertheless, being consistent is essential, and they could do well to improve on this front.


Custom Bilt Metals'roofing products are expensive, but you would expect nothing less from a leading metal roofing manufacturer. Besides, paying premium prices is worth it, considering the long-term benefits of high-quality roofing.

Offers Nothing Unique

Custom Bilt Metals offers nothing unique save for differences in the variety of products. You would get the same level of quality and service if you chose to buy from another leading metal roofing manufacturer.

Custom Bilt Metals Product Line

Custom Bilt Metals'product line extends beyond roofing systems. The company also sells gutters, wall soffits, and gutter machines.

Wall Soffits

Custom Bilt Metals offers wall and soffit panels with flush-panel interlocking seams. You have two choices: corrugated or PBR and TFR-36 panels.

You can either go for a rustic look or a contemporary look with painted colors. Either way, you will get panels with ultra-cool technology saving you a lot in cooling bills.

These panels also take you a step closer to LEED certification. They consist of 25% recycled metal and are entirely recyclable.


Custom Bilt Metals sells continuous gutter systems with varying materials and profiles. If you want a modern look, there are aluminum, steel, and Galvalume options. Copper is also available for those who prefer an elegant, traditional look.

Once you settle on the material, there are four different profiles from which to choose. They include “K” or “O/G,” Half Round, Fascia, and Super or Deep Fascia.

Custom Bilt Metals also sells new and used gutter machines. Once you become a customer, you are entitled to free alignment and maintenance services.

Roofing Systems

Custom-Bilt Metals'roofing system catalog has something for everyone. The roofing systems come in varying profiles and colors. And their reflective technology will help keep your home cooler while saving energy. The systems include:

Standing Seam Roofing

Standing seam is the go-to roofing system if you are looking for a durable and long-lasting solution. Custom Bilt Metals sells Mechanically Seamed, Snap Lock, and Batten Seam panels. These vary in width and seam height.

Mechanically seamed panels offer the best protection and require a minimum slope of ½:12 to 1:12. Snap Lock panels require a minimum of 2:12 to 3:12, while Batten Seam profiles need a minimum of 3:12. All are available with stiffening ribs and striation.

CB-2000 Mechanical Seam

The CB-2000 has a seam height of 2 inches and requires a minimum slope of ½:12. It is available in 14 inches and 18 inches standard widths.

CB-100 Mechanical Seam

The CB-100 has a 1-inch seam height. Its standard widths are 13 and 17 inches, and it requires a minimum slope of 1:12.

SL-1750 Snap Lock

With a seam height of 1.75 inches, the SL-1750 requires a minimum slope of 3:12. It is available in standard widths of 17 and 19 inches.

Aluminum Shakes and Shingles

If you love the traditional look of shakes and shingles, Custom Bilt Metals offers metal versions. Unlike the conventional materials, its aluminum shakes and shingles are lightweight, recyclable, and feature cool reflective paint.

Corrugated Metal Roofing

If standing seam systems seem too expensive, you can opt for corrugated metal systems. There are two profiles: 7/8 inches standard corrugated panels and 7.2 inches panels. These are available in varying materials and finishes, including bare Galvalume, weathering steel, or natural copper, all with Kynar 500 or PVDF finishes.

TFR-36 and PBR Panels

If you are looking for an economical roofing installation for industrial or agricultural applications, TFR-36 and PBR panels could be the best fit for your project. The two can come with matching polycarbonate skylights and flat stock upon request.

The TFR-36 panels have a 36-inch coverage, which facilitates faster installation. These go over open framing and solid substrates. You can either choose Galvanized and Galvalume or go for the SMP and Kynar 500 color coatings.

Like their counterparts, the PBR panels also have a coverage of 36 inches. They are available in 26 and 24 gauge, and they also go over open framing and solid substrates. You can either buy them in Galvanized and Galvalume or with SMP and Kynar 500 color coatings.

How Long Does Custom Bilt Metals’ Roofing Last?

Generally, a metal roof is one of the most long-lasting roofing systems on the market. The lifespan may vary depending on the type of system and material, but expect a metal roof from Custom Bilt Metals to last between 40 and 70 years. Of course, this is not possible without proper cleaning and maintenance.

Standing seam roofing systems are usually the most structurally sound, and copper and zinc are the most durable metals. So, if you install a copper or zinc standing seam roof from Custom-Bilt Metals, it can last for 100 years or more.

Comparing Custom Bilt Metals to Other Brands

Custom Bilt Metals has been around for over 40 years and is younger than most leading metal roofing manufacturers. Nevertheless, the company has earned a spot at the high table over the years for providing high-quality products at competitive prices.

According to Statista, 1.5% of contractors in the US bought roofing products from the brand in 2018. That puts Custom Bilt Metals at position six overall in terms of popularity. This is impressive considering that it is smaller than its peers, such as CertainTeed and Metal Sales Manufacturing.

Is Custom Bilt Metals a Good Choice?

Yes. Custom Bilt Metals is an excellent metal roofing manufacturer, all factors considered. The company is not without its flaws, but its strengths far outweigh its weaknesses. The brand may fail in some aspects, but there is no doubt about the quality of its products. And that is what matters most.

How to Purchase Custom Bilt Metals’ Roofing Products

Apart from the corporate offices in Irving, Texas, Custom Bilt Metals also has sales offices spread across different states. You can visit any of the nine offices in Arizona, California, Hawaii, Oregon, and Washington if you want to buy their metal roofing products.

You can contact the company through their office line or shoot them an email to get a quote. You can also contact them online for purchase support by filling a contact form on their website.

What to Expect from Custom Bilt Metals

Are you a contractor or homeowner? Custom Bilt Metals will offer high-quality roofing systems for your project. Whether you want a standing seam or corrugated metal roofing system, the firm has a broad catalog to suit varying needs and budgets.

TFR-36 and PBR panels are also available if you are looking for a budget-friendly roofing solution for your agricultural or industrial project. Moreover, Custom Bilt Metals offers metal shakes and shingles. This option is convenient for consumers who appreciate the advantages of metal but want to retain the traditional rustic wooden look.


Custom Bilt Metals competes with giants in the industry and gives the big boys a run for their money. Its success stems from its commitment to providing high-quality roofing solutions and a broad product catalog.

We would recommend Custom Bilt Metals to any homeowner or contractor with a metal roofing project. Whatever your needs or budget, there is something for everyone. And the prices are competitive. The company is by no means perfect, but it is undoubtedly one of the best in the metal roofing industry.

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